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How do I keep track of a transfer with Currency Solutions?

Keeping you informed and updated on the progress of your transfer is a top priority at Currency Solutions.

We will send you email notifications at key stages of the transfer process. You can expect to receive updates in the following instances:

  • When we receive your funds
  • When any foreign exchange transaction has occurred
  • When we send the funds to your designated beneficiary

These email notifications ensure that you are always aware of the status and progress of your transfer, providing you with peace of mind and transparency throughout the entire process.

Should you have any further questions or require additional information about your transfer, please feel free to get in touch with our dedicated customer support team. We are here to assist you and address any concerns you may have. Your satisfaction and confidence in our services are of paramount importance to us.

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Currency Solutions is the registered trademarks and trading names for Currency Solutions Ltd (Company Registration Number: 04864491) with registered office address at Hobbs Court, 2 Jacob Street, London, SE1 2BG, United Kingdom. Currency Solutions Ltd is authorised by the Financial Conduct Authority to provide regulated products and services (FCA Registration Number: 602082) and for the provision of payment services (FCA Registration Number: 512130). Currency Solutions Limited segregates and safeguards customer funds related to payment services as per regulation 23 of the Payments Services Regulations 2017. Currency Solutions Ltd is not covered by the Financial Service Compensation Scheme (FSCS).

For clients based in the European Economic Area, payment services for Currency Solutions Ltd are provided by CurrencyCloud B.V.. Registered in the Netherlands No. 72186178. Registered Office: Nieuwezijds Voorburgwal 296 - 298, Mindspace Nieuwezijds Office 001 Amsterdam. CurrencyCloud B.V. is authorised by the DNB under the Wet op het financieel toezicht to carry out the business of an electronic-money institution (Relation Number: R142701).

For clients based in the United States, payment services for Currency Solutions Ltd are provided by The Currency Cloud Inc. which operates in partnership with Community Federal Savings Bank (CFSB) to facilitate payments in all 50 states in the US. CFSB is registered with the Federal Deposit Insurance Corporation (FDIC Certificate# 57129). The Currency Cloud Inc is registered with FinCEN and authorised in 39 states to transmit money (MSB Registration Number: 31000206794359). Registered Office: 104 5th Avenue, 20th Floor, New York, NY 10011.

For clients based in the United Kingdom and rest of the world, payment services for Currency Solutions Ltd are provided by The Currency Cloud Limited. Registered in England and Wales No. 06323311. Registered Office: Stewardship Building 1st Floor, 12 Steward Street London E1 6FQ. The Currency Cloud Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199).