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What happens if I fail to pay Currency Solutions on time?

We understand that sometimes situations may arise that affect payment deadlines.

If you fail to pay us on time, we reserve the right to charge interest on the outstanding sum. The interest rate applied will be 4% per annum above the base rate, as determined from time to time by the Bank of England.

The debt will be compounded monthly, and we have the right to claim reasonable costs associated with recovering any overdue sums.

At our reasonable discretion, we may convert amounts due under this clause into pounds sterling or any other currency, using a rate that we determine to be reasonable.

In the event that you encounter difficulties in making timely payments, we recommend reaching out to our team immediately at +44 (0)207 740 0000. We are available to assist you during our operating hours, which are Monday to Thursday from 07:30 to 18:00 GMT and Friday from 07:30 to 17:00 GMT.

Open communication is essential, and we are here to work with you to find a solution that addresses any payment issues you may encounter.

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Would you like to speak to one of our experienced Portfolio Managers? Give us a call on +44 (0)20 7740 0000 or we can call you back Monday to Thursday between 8am - 6pm, and on Friday between 8am - 5pm.

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Currency Solutions is the registered trademarks and trading names for Currency Solutions Ltd (Company Registration Number: 04864491) with registered office address at Hobbs Court, 2 Jacob Street, London, SE1 2BG, United Kingdom. Currency Solutions Ltd is authorised by the Financial Conduct Authority to provide regulated products and services (FCA Registration Number: 602082) and for the provision of payment services (FCA Registration Number: 512130). Currency Solutions Limited segregates and safeguards customer funds related to payment services as per regulation 23 of the Payments Services Regulations 2017. Currency Solutions Ltd is not covered by the Financial Service Compensation Scheme (FSCS).

For clients based in the European Economic Area, payment services for Currency Solutions Ltd are provided by CurrencyCloud B.V.. Registered in the Netherlands No. 72186178. Registered Office: Nieuwezijds Voorburgwal 296 - 298, Mindspace Nieuwezijds Office 001 Amsterdam. CurrencyCloud B.V. is authorised by the DNB under the Wet op het financieel toezicht to carry out the business of an electronic-money institution (Relation Number: R142701).

For clients based in the United States, payment services for Currency Solutions Ltd are provided by The Currency Cloud Inc. which operates in partnership with Community Federal Savings Bank (CFSB) to facilitate payments in all 50 states in the US. CFSB is registered with the Federal Deposit Insurance Corporation (FDIC Certificate# 57129). The Currency Cloud Inc is registered with FinCEN and authorised in 39 states to transmit money (MSB Registration Number: 31000206794359). Registered Office: 104 5th Avenue, 20th Floor, New York, NY 10011.

For clients based in the United Kingdom and rest of the world, payment services for Currency Solutions Ltd are provided by The Currency Cloud Limited. Registered in England and Wales No. 06323311. Registered Office: Stewardship Building 1st Floor, 12 Steward Street London E1 6FQ. The Currency Cloud Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199).